Rental FAQ
CURIOUS AS TO HOW OUR RENTALS WORK?
Before you email or call us, read our Rental Frequently Ask Questions below for quick anwsers for our most asked Rental Questions.
How Do I reserve a Rental?
Always remember to reserve your rentals ASAP!
To reserve any one of our beautiful rentals all you need to do is start a contract with us in store, over the phone or through email and pay the 30% non-refundable deposit. The final payment is due 7 days prior to your pickup date. If we don't receive a payment, rentals will not be ready for pickup.
Our 30% non-refundable deposit holds your reservation and can't be used toward other purchases.
When can I pick my Rentals up?
Weekend Pick ups: Fridays 9am - 4pm
Week Day Pickups: Anytime before 4pm
Our most popular time for rentals are weekends and we know that a lot of our clients need our rentals earlier to get setups started!
Weekend rentals can be pickup only on the Friday between 9 am - 4 pm.
If you require your rentals earlier you can add Thursday early pick up for an additional $35+tax flat fee.
Thursday early pick-up must be added the week prior to your pick-up date to make sure that we can get your rentals ready for the time you requested.
Weekday rentals can be picked up the day you require them and are due back the next day before 4pm unless you've requested them an additional day.
Do You Deliver?
Do You Deliver?
Starting at $40+tax* depending on gas prices
Our delivery prices vary depending on the location, the equipment and people needed for the delivery and the date.
Starting at $30+tax for Bedford/Sackville into Halifax are we can deliver anywheres needed!
Venue over 30km's away? Click HERE for more info!
Do I need to book an appointment?
We're open 6 days a week allowing you to drop in whenever you'd like!
We never require you to book an appointment because we're open 6 days a week and almost every night, this allows you to drop in whenever it's most convenient to you.
Some of our clients will browse our site and come in with a list or email us for a quote before hand, it's completely up to you!
Reservations for summer weekends book up quickly so make sure to reserve your rentals when you're ready to avoid disappointment in fully booked weekends.
What happens if I damage my rental?
Is it fixable or will it need to be replaced?
Things happen! Under the terms and conditions of the contract you've signed we have it stated that if the rental is fixable you'll be charged for the cost of having the item fixed.
If the rental is completed unusable then you'll be charged for the cost of the replacement of the rental.
Wondering what the cost is of your rental? Give us a call!
What's Required for Renting?
18+ and a Credit Card is to be left on file.